Service is more than just service – our service team makes a real difference! The TDM service team offers an impressive package in terms of global availability, highly trained staff and quality of service. After all, as pioneers in the field of tool management, we are the experts in software, and our service team also offers a level of expertise unparalleled on the market. We are the pros. Utilize our services to boost your success.

Customer service

Our customers are at the center of our focus. For this reason, we have introduced the new TDM Flex Care Credit concept for customers with a maintenance contract. This allows us to meet your individual requirements even more. In addition, both the TDM Customer Portal with its Competence Center, and remote support are available to you. Our service team will be happy to support you in word and deed.

Customer service

Worldwide

TDM software is in use all over the world. Our users can be found on every continent. That's why we have established worldwide service and support centers, so we can provide assistance whenever you need it. The service teams speak your language and can help you straight away. Our service partners are always there for you. Quick and hassle-free.

Service & support worldwide

Professional Services

Our customers really value the services we offer. We provide a range of different consultancy options and our data experts offer services to make it quick and easy for you to gain the high-quality database you need for your processes. Our experts come from the field and are very familiar with your requirements.

Professional services

Due to many customer inquiries about the current topic security vulnerability Log4j (CVE-2021-44228, library Java), we would like to give you an update from our side.

As of today, TDM as well as TDM Global Line is not affected and there is no impact.

We take this issue very seriously and will continue to monitor it.

You will be informed directly by us in case of any new findings.